Private Charter Cancelation Protections

Protect your investment: Enjoy Flexibility of an unexpected change of plans and options should the weather not cooperate

Trip Cancellation Protection

Purchase optional trip cancellation protection to ensure peace of mind for this experience. This protection allows our guests to cancel your sailing trip for any reason up to 3 calendar days before the departure date and receive a full refund of your booking fee. This service aims to offer flexibility and security to our guests, understanding that plans can change unexpectedly. This includes Weather Protection.

Weather Protection

While our yachts have covered enclosures, your sailing experience is mostly open and can be affected by weather. When Weather Protection is NOT purchased, plan on sailing rain or shine. We will only reschedule your sail if severe and dangerous conditions exist or develop while sailing. Light rain is not considered dangerous.
To cover weather-related changes/cancellations, you must purchase Weather Protection within 24 hours of booking or at least 10 days before your sail. When Weather Protection is purchased, if a poor weather forecast is confirmed by us 4 hours before we set off, you may pay a fee of 5% of the charter cost to reschedule for the same season or cancel your booking and receive a refund of your charter cost less 10%. Catering orders cannot be refunded.
For complete details please see General Charter Terms 


When considering chartering a yacht in Canada, we know you have many options. Some of these options look super exciting and at ridiculously great prices. Recent trends in the industry have opened the door for many unqualified individuals to purchase boats and offer charter services to the unsuspecting public. It’s easy to create a website and even easier to just list a boat on sites such as Facebook Marketplace, Kijiji, Getmyboat, Boat Setter and many others.

Unfortunately, many of these operators are NOT licensed, insured or qualified to accept your trust on the water.

In order to be licensed and insured a number of items MUST be in place. Listed are just a few.

  • The operator must be licensed by Transport Canada with a commercial license known as either:
    – Limited Master under 60tonne.
    – Small Vessel Operators Permit (SVOP).
  • The name of the vessel must be visible on the stern (back) or the registration number beginning with the letter “C” must be visible on the side of the vessel near the front. Boats with a registration number beginning with “ON” are not licensed for passengers.
  • If the vessel is under 12m (40’) it should participate in the Transport Canada Small Vessel Compliance Program and display a “Blue Decal” and have corresponding certificate.
  • If the vessel is over 12m (40’) or carries more than 12 passengers, it MUST BE INSPECTED by Transport Canada and have an inspection certificate on board.
  • All vessels must have commercial liability insurance and coverage specifically for the number of passengers approved to be carried on board.
  • The vessel must comply with commercial safety requirements beyond recreational standards. Many of these illegal operators do not have the proper training, carry proper safety equipment, nor do their recreational boats meet the design/construction requirements of a commercial, passenger carrying vessel. These illegal operators try to stay under the radar of Police/OPP/RCMP/Transport Canada by:
  • hiding the name of their vessel by hanging items over the stern
  • not letting you know where they will have you board until just before the start of your charter.
  • pick you up at a public park (where docking is not permitted).
  • suggest to you that you are friends of the owner/operator out for a ride and not a paying customer.
  • allow you to drink alcohol while the boat is underway (illegal-same as a car) but tell you to hide your bottles etc.
  • insist on a cash transaction or part of it as a way of defrauding the internet listing company.
  • Make you sign a “Charter Agreement” just before you board without giving you details of the document beforehand.

    Over the last few years there have been a number of deaths and even more accidents resulting from these types of operators. Be safe and know who you are getting on a boat with. All licensed operators should willingly display their credentials, and most are members of the Passenger & Commercial Vessel Association (PCVA).

    Link to Global News Report on Charter Accidents

Check before you book
Know before you Go!